Privacy Policy

Privacy Policy

NOVARY CO

Last updated: [March 2nd, 2026]

At NOVARY CO (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined below.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers)

Order Information

  • Products purchased

  • Order history

  • Transaction details

Device & Usage Information

  • IP address

  • Browser type

  • Time zone

  • Pages viewed

  • Referral source

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you about your purchase

  • Provide customer support

  • Prevent fraud and improve security

  • Improve our website and services

  • Send marketing emails (only if you opt in)

You can unsubscribe from marketing emails at any time.

3. Payment Security

We do not store your full credit card details. All payments are securely processed through trusted third-party payment providers that comply with industry security standards.

4. Sharing Your Information

We may share your information with trusted third parties only when necessary to operate our business, including:

  • Payment processors

  • Shipping carriers

  • Email service providers

  • Website analytics services

We do not sell or rent your personal information to third parties.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website performance

  • Understand visitor behaviour

  • Personalise your shopping experience

  • Provide relevant advertising

You can disable cookies in your browser settings if you prefer.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

7. Your Rights (Australian Privacy Principles)

As an Australian-based business, we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion where legally permitted

To make a request, contact us at:

📩 team@novaryco.com

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

9. International Visitors

If you access our website from outside Australia, you acknowledge that your information may be transferred to and processed in Australia.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

NOVARY CO
📩 team@novaryco.com
Australia